GENERAL CONTRACT CONDITIONS BETWEEN ADEGA BUEZAS, S.L AND THE CUSTOMER/USER OF THE SERVICE
Through these General Conditions of Contract (CCGG or T&C), ADEGA BUEZAS, SL hereinafter ADEGA BUEZAS, is made available to the Adherent, hereinafter User (you) by the Bidder, the rules that will regulate the online purchase and sale , in order to expressly inform the User of their existence, as well as to provide a copy of said CCGG.
FIRST.- OBJECT
The purpose of these general contracting conditions is the regulation of the contractual relationship between ADEGA BUEZAS and the user.
SECOND.- OWNER OF THE ONLINE STORE
ADEGA BUEZAS, S.L.,
Tax identification code: B-94.114.741
Registered office: Buezas, 5 Nantes 36969 Sanxenxo Pontevedra, Galicia (Spain)
Email: info@adegabuezas.com
Go ahead ADEGA BUEZAS
THIRD.- CUSTOMERS/USERS
Client/user condition:
Natural or legal person residing in a member state of the EU.
To be a user of ADEGA BUEZAS services, the natural person must be of legal age. The user will have the legal capacity to contract.
Because the “Sale of alcoholic beverages to minors under 18 years of age” is prohibited, in no case will a person under 18 years of age who selects such a product in relation to that choice be considered a user.
The personal data of users is governed by the privacy policy published on the web. The service provider at no time has access to the user’s means of payment data.
FOURTH.- SERVICES AND PRODUCTS
Through the ADEGA BUEZAS online store, products and services are offered for sale directly by ADEGA BUEZAS.
The user can purchase any product or service published in the online store.
FIFTH.- ONLINE STORE
It is the web platform or technological platform published under the domain www.adegabuezas.com and owned by ADEGA BUEZAS.
SIXTH.- CONTRACTING PROCEDURE FOR SERVICES
The user selects the products and/or services that he wishes to hire.
The user, to manage their purchase, must provide the required data (name, email…) and accept the privacy policy.
ADEGA BUEZAS makes available to the user, through means of easy and free access, the general and particular contracting conditions, where information is collected on the nature of the service to be provided, the conditions and the total price of the service, allowing the option to print and save them.
Once the products and/or services have been selected and the purchase conditions have been accepted, the user is sent to the payment gateway, a service provided by a third party, independent of ADEGA BUEZAS.
Manifestation of will of the user
The manifestation of the user’s will to contract the product/service will be valid when they select and accept, by clicking, the product/service they wish to contract and provide their payment details to the payment method. The user, when contracting the product/service, declares that he accepts the general contracting conditions and the particular conditions, as well as the obligation to pay for the purchase he makes and, where appropriate, for the shipping costs.
The owner of the bank account, paypal or bank card used in the process is responsible for the uses thereof. ADEGA BUEZAS cannot assume any responsibility in this regard.
Perfection of the purchase
The acquisition of the products/services is not confirmed until the means of payment has confirmed the economic transaction. At that time, the user receives confirmation of their purchase through a printable document that can be saved in the terminal, generated by the ADEGA BUEZAS online store, and, where appropriate, is sent to the user’s email within a period of time. 24 hours.
SEVENTH.- CHANGES IN THE PRODUCTS
The user will not be able to make changes to food products (cellar, wines…)
The user may make the changes they wish in relation to the size and color of the products purchased within a period of 14 calendar days from receipt of the products, as long as they have not been used and contain all the labeling.
To make the change, the user must communicate it within the indicated period, through the email info@adegabuezas.com and the instructions to proceed with the change will be indicated.
Due to the nature of the product and/or for health reasons, certain products are not subject to change. These characteristics are indicated in the published product/service. For more information, contact ADEGA BUEZAS at info@adegabuezas.com.
EIGHTH.- RETURNS: WITHDRAWAL OF THE USER
The user has a period of fourteen calendar days to exercise the right of withdrawal. Within a period of 14 days from the receipt of the product, or from the contracting of the service, the user can request the return and reimbursement of the products/services purchased, as long as they have not been used and contain all the labeling.
To this end, the user must send the order confirmation sheet within 14 days to the email address info@adegabuezas.com with the indication WITHDRAWAL in the subject, indicating in the email message which product(s) are that you want to return.
The user must proceed to the indications of ADEGA BUEZAS regarding packaging, indications and transport, to proceed with the return of the products.
Although the user is not obliged to respond, ADEGA BUEZAS will ask for the reason for the withdrawal and will proceed with the refund within 14 days of receipt of the merchandise, if it is in perfect condition. The reimbursement will proceed in the same way in which the payment has been made. In any case, the user will not incur any expense for the reimbursement. The return costs will be borne in accordance with current legislation on consumption.
The right of withdrawal will not be applicable to the products and/or services listed in Article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws. And specifically to the products published in the “WAREHOUSE” section of the online store.
The products published in the “WAREHOUSE” section of the online store are not subject to changes or refunds in accordance with current regulations on consumption and health protection.
For more information consult ADEGA BUEZAS info@adegabuezas.com
NINTH.- RATES, MEANS OF PAYMENT AND BILLING
Rates for Products and Services
ADEGA BUEZAS has the rate information available in a visible place that is easily accessible to the user on the website, in the particular conditions of each service.
The prices have VAT included.
The acquisition by the user of the products/services entails the obligation to pay. That is, the user must pay for the purchase of the products and/or services.
Payment methods
ADEGA BUEZAS, can make different payment methods available to users.
Payment by credit card, paypal, bank transfer, cash on delivery.
Accepted payment methods are published in the online store.
ADEGA BUEZAS may, where appropriate, pass on the cost of using the means of payment to users. In this case, prior to the purchase and payment of the products/services, the user will be clearly and unequivocally informed of the cost of using the means of payment.
Billing
ADEGA BUEZAS, after the purchase, will issue users an invoice for the contracted products/services. The invoice will be sent to the email address. For any communication or clarification, or to request the sending of the invoice to the user’s address at no cost, the user can contact ADEGA BUEZAS via email at info@adegabuezas.com
TENTH.- SHIPPING METHODS, DELIVERY TIMES AND SHIPPING COSTS
Shipping modes:
ADEGA BUEZAS can provide the user with different modes of delivery, among them, Pick up in store (pick up), Post Office, Private Transport (Courier), as well as the shipping territories. Unless expressly indicated, the products can only be sent to the territory of the Spanish state.
The user may, in his case, select the option that best suits him. ADEGA BUEZAS will proceed to contract the transport and delivery of the contracted products on behalf of the client.
Delivery times:
The delivery of the products, unless otherwise indicated in the particular conditions, will be made within a period of 10 business days. for the computation
Shipping costs:
Delivery.- The user will choose the shipping method for the contracted products and will bear, where appropriate, the shipping costs. The shipping costs are indicated clearly and prior to the acquisition of the products and/or services.
Changes.- The user will bear the shipping costs caused by the requested changes, both for collection and delivery.
ELEVENTH.- RIGHTS, OBLIGATIONS AND RESPONSIBILITY OF USERS
The user has the right
– To the legal guarantee of the product, for the repair or replacement by the producer of products purchased in the ADEGA BUEZAS online store if they were defective.
The user has the obligation
– Pay for the contracted products/services
– To use the ADEGA BUEZAS online store lawfully and without commercial purposes.
– Correctly follow the instructions and particular conditions provided by the service provider for the satisfaction of any of its services
The user is responsible for the fraudulent or illicit use made of the online store and the use of the contracted products/services.
If the user detects that certain information about products/services is not correct or incomplete, please contact ADEGA BUEZAS via email info@adegabuezas.com
TWELFTH.- LIABILITY OF ADEGA BUEZAS
ADEGA BUEZAS is not responsible:
– The accuracy of the information provided by the producers published on the website.
– Of the damages or losses suffered by the user.
– The non-observance of the conditions by the user.
– Of the delay or failure in the delivery of the product/service, when derived from causes beyond its control, such as the type of transport chosen by the user, the malfunction of the network, server crashes and/or computer tools, operator crashes, connectivity failures, errors in writing or following instructions by the user, etc.
– This merchant agrees not to allow any transaction that is illegal, or is considered by the credit card brands or the acquiring bank, that may or has the potential to damage their goodwill or negatively influence them . The following activities are prohibited under the card brand programs: the sale or offer of a product or service that is not in full compliance with all applicable laws to the Buyer, Issuing Bank, Merchant, Cardholder, or cards.
THIRTEENTH.- CONTRACT TERMINATION
In general, the contract will be terminated for the general causes of contract termination.
For its part, ADEGA BUEZAS may terminate this contract for non-compliance attributable to any main obligation of the user established in it.
This contract is terminated by the exercise of the right of withdrawal by the user, in accordance with the Eighth clause.
FOURTEENTH.- PARTICULAR CONDITIONS
The particular conditions of each product/service are made based on the conditions provided by the ADEGA BUEZAS space. ADEGA BUEZAS, as an intermediary, cannot guarantee that everything is understandable and without errors, nor is it responsible for the information not provided by the ADEGA BUEZAS spaces.
The particular conditions of each service also apply to these general contracting conditions. In the event that they are incompatible with each other, the particular conditions shall apply.
The user is recommended to consult the particular conditions of each product published on the web.
FIFTEENTH.- MODIFICATION OF THE CONTRACT CONDITIONS
ADEGA BUEZAS reserves the right to modify these contract conditions in the future to adapt to current legislation or to improve services. These modifications will be published in the same form and place as the present ones and in any case they will be communicated to the user in advance informing him, at the same time, of the right to terminate the contract within one month from receipt of the communication, without penalty. any in case of non-acceptance of the new conditions.
SIXTEENTH.- ASSIGNMENT OF THE CONTRACT
ADEGA BUEZAS (Assignor) may assign to a third party (Assignee) the activity object of these general contracting conditions, provided that the third party assignee assumes the rights and obligations and accepts all the commitments that the assignor has assumed and accepted by virtue of the this contract.
ADEGA BUEZAS is authorized from this moment to assign the rights and obligations, with the sole obligation of notifying the user of such circumstance.
The user may not assign their rights or obligations to third parties.
SEVENTEENTH.- LEGISLATION
These general contracting conditions are subject to the current legislation in the Spanish state.
EIGHTEENTH.- CONFLICT RESOLUTION
The conflicts to which these general contracting conditions may give rise may be resolved through a Consumer Arbitration system or through Mediation, before resorting to a judicial procedure for the resolution of conflicts.
In the event of Mediation, in the absence of resolution of the disagreements within 45 days following the presentation of the request for mediation, or the expiration of another term that had been agreed in writing by the parties, they will be considered released from any obligation derived from this clause. Unless otherwise agreed, the parties shall bear the costs of the mediation in equal parts.
In the event that the conflict is not resolved, waiving any other jurisdiction that may correspond to them, they submit to the jurisdiction of the Courts and Tribunals of Cambados (Pontevedra), provided that the jurisdiction does not correspond to another jurisdiction in application of the consumer regulations.
The use of the services of ADEGA BUEZAS is subject to the acceptance and compliance with these contracting conditions, as well as the particular conditions of each product/service, for which the user must refrain from using the Service in case of disagreement with the same.
September, 2016
